CAPA, the way to improve your quality
CAPA stands for Corrective Action, Preventive Action. IPLS requires you to implement and follow a CAPA approach. This means that when you identify an issue (e.g. a bug) that you first correct / resolve the issue (the corrective action), but then focus on analysing the root cause of the issue to define the required actions to prevent the issue for happening again (the preventive action).
Per project a CAPA list needs to be maintained. Important learnings and preventive actions needs to be shared cross company, so everyone can benefit from the learnings and preventive actions.
In line with the transparency core value of IPLS, it is mandatory to share and discuss your CAPA list on a regural base with your customer.
Visit the IPLS wiki for more info about IPLS related topics